Customer Experience 101

Incorporate CX best practices in your organization

Customer Experience 101 is an online course that teaches you winning customer experience strategies and how to implement them in just 4.5 hours.

Do you want to make your customers come back and stay loyal?If so, then this course is for you!The Customer Experience 101course from CX Academy  teaches you how to create the happiest customers in the world.Take the skills you learn in this basic customer experience course and put them into practice.The course covers the fundamentals of building a winning customer experience strategy — from planning to implementation — in just 4.5 hours.Customer Experience 101 uses video lectures and additional resources like ebooks, templates, quizzes, and tests, as well as one-on-one coaching.All lessons are available in presentation-format. After completing the course, you will be CX-certified.Your head coach is Jaakko Männistö, an award-winning Customer Experience Professional who has also been featured on the Forbes 30 Under 30 list of rising CX stars.

Get lifetime access to Customer Experience 101 now!


Best for: Entrepreneurs or marketing/CX teams who want to follow CX best practices


This course covers a variety of important topics from planning to implementing winning CX strategies in 5-30 minute training videos

You’ll also have free access to additional resources such as ebooks, templates, case studies, tests, and quizzes

Learn whenever and wherever, as the courses can be watched on your phone, tablet, or laptop

Welcome to join the community of CX front-runners!

Deal terms & conditions

    Lifetime access to Customer Experience 101

    You must redeem your code within 60 days of purchase

    All future course updates

    Please note: This deal is not stackable

  • Only for new Customer Experience 101 users who do not have existing accounts
  • 60 day money-back guarantee. Try it out for 2 months to make sure it’s right for you!

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