Engage with customers instantly via link or QR code

Start a chat with customers instantly via a link or QR code—anytime and anywhere

Send surveys, use chatbots to help customers, and collect client info for your list during the chat


PinChat is a business messenger with built-in customer engagement features that lets you chat and share surveys via link or QR code.

With PinChat, you can chat instantly with your customers via a link or QR code—no additional apps needed.

Put your PinChat link or QR code on any online or offline customer touchpoint like social media, flyers, and business cards.

You’ll receive instant notifications when you get a new message on the PinChat app.

Plus, you can manage all your customer messages on one dashboard, so no question or concern will ever slip under the radar again.

Link or QR code
Chat with customers instantly by providing the PinChat link or QR code.

You can easily build your own chatbot using PinChat’s chatbot builder, giving clients the chance to instantly start a conversation right on your website.

Use the chatbot to address customer questions and concerns and guide them to the answers they need, all while letting your customer service team focus on urgent matters.

You’ll also be able to take over the chat at any time when customers need instant support by switching from a chatbot to a real person in the chatroom.

Power up your chat widget with a chatbot that can help customers when you’re not there.

PinChat also lets you create sub-accounts for your customer service team members.

You can add multiple sub-accounts to a single chat link, so that different team members can work simultaneously and reply to messages at the same time.

Group related chatrooms together into folders with a single drag and drop, and use colored tags to highlight each chatroom’s key points to help you stay organized.

Stay organized with colored tags and store related chatrooms in folders.

Get feedback from your clients with an in-chat survey, so you can quickly scan customer sentiment.

PinChat helps you keep track of all your leads by automatically adding anyone you chat with to your client list.

Best of all, the tool will automatically sync and update customer data shared in a chatroom to your client list.

CRM client list
Keep track of your clients by automatically syncing information from chats to your client list.

Engaging with your clients shouldn’t feel like you’re performing a one-person magic show and manning the ticket booth at the same time. (“Looks like it’s the perfect time to disappear.”)

PinChat makes it a cinch to engage with your customers instantly and organize chat conversations, so your entire customer service team can collaborate better.

Get to know your customers with chatbots.

Get lifetime access to PinChat today!

Deal terms & conditions

  • Lifetime access to PinChat
  • All future Advanced Plan updates
  • No codes, no stacking—just choose the plan that’s right for you
  • You must activate your license within 60 days of purchase
  • Ability to upgrade or downgrade between 5 license tiers
  • Only for new PinChat users who do not have existing accounts

60 day money-back guarantee. Try it out for 2 months to make sure it’s right for you!

Features included in all plans

  • Set chat type (1-to-1 chat or group chat) & welcome and default messages
  • Customizable chat link
  • Set chatroom appearance
  • Full-fledged messaging functions
  • Data analytics
  • SMS and email notifications
  • Website chat widget
  • Export chat data
  • Integration with other messengers
  • In-chat payment
  • Customize messaging functions in the chatroom
  • Client list
  • Chatbot editor
  • iOS and Android App available
  • Link in Bio Tools

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